24/7 monitoring by professional agents (Hero Banner - Mobile)

A professionally monitored alarm system

Professional monitoring centre visually verifies threats, so they can request police dispatch

24/7 whole home protection against break-ins, fires & floods

Instant alarm response & mobile notifications

From 53p/day, no contracts and your first month is free

During an alarm

With the one-of-a-kind Pro Premium Monitoring Plan, our highly trained agents can act quickly in an emergency. Here's how.

Alarm Moment - Break-in

When a burglary alarm is triggered, the siren sounds.

Agents call you directly to inform you of what has happened with your alarm and check you're ok.

Agents check cameras to visually verify an incident and will request police response.

If an incident can't be visually verified, the professional monitoring centre will dispatch one of their guards to the property.

*Requires Smart Alarm Wireless Indoor Security Camera or SimpliCam®.

**Vs. non-verified SimpliSafe® alarms. With video verification, our agents capture evidence of a crime in progress so they can request police response. Pro Premium monitoring plan is required.

Monitoring Plans


Pro Premium

  • Professional monitoring agents respond to alarms 24/7

  • Police response after agents verify threats

  • Securitas guard response

  • Whole home protection against break-ins, fire, floods, and more

  • Instant alarm alerts on mobile app

  • Unlimited camera recordings & 30-day cloud storage

  • Premium extended warranty on hardware

  • Advanced app features, including scheduled/arming reminders

Complete protection for complete peace of mind.

per day

No contract. Cancel anytime.

  • Securitas guard response

  • Whole home monitoring

  • Police response

  • Fire response

  • Unlimited video recording

  • Instant alarm alerts on your phone

  • 20% new hardware discount

  • Premium extended warranty

**Vs. non-verified SimpliSafe® alarms. With video verification, our agents capture evidence of a crime in progress so they can request police response. Pro Premium monitoring plan is required.

Meet Securitas

Securitas is our professional monitoring partner and they have the highest British and European standards of BS EN 50518. Securitas has also achieved industry-leading NSI Gold standard accreditation and all employees are security screened and licenced by the Security Industry Authority.

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You’re in control with the SimpliSafe® App

Keep watch indoors and out with live camera feeds

  • Crisp, HD video with night vision

  • Unlimited 30-day cloud storage of recordings*

  • 2-way audio on indoor and outdoor cameras

  • Smart motion detection instantly alerts you of activity

*For up to 10 cameras. Monitoring plan required.

Find your perfect system with a security expert

  • Your questions answered
  • Tips for your home and budget
  • Build a system for your needs
  • See if Pro Install is right for you
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Monitoring powered by advanced technology

Discover the high-tech hardware that makes our monitoring possible. Customize a system for your home and budget.

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Frequently asked questions about professional alarm monitoring

Why do I need monitoring? Isn't the siren enough to scare away burglars?
What happens when my alarm goes off if I don't have monitoring?
How long does it take for the alarm receiving centre to contact you in an alarm event?
I don't want a Guard to be sent out - but I still want to be on the Pro Premium plan for police dispatch and app features, can I do this?
What happens if my alarm goes off and I don't answer the phone when Securitas calls me?
If I don't answer the phone and a Guard is dispatched to me, can I then call back and cancel the guard?
What number will Securitas call me off in an alarm event?
If I have a Panic Button and press it, would Securitas immediately dispatch police?
What is professional alarm monitoring?
What are the benefits of professional alarm monitoring?
Is professional alarm monitoring necessary if I already have a security system?
What is the difference between professional alarm monitoring and self-monitoring?
How quickly will the monitoring centre respond to an alarm?
What happens if an alarm is triggered while I'm not at home/away from my property?
Can I access and control my security system remotely using a mobile app or online portal?
How much does professional alarm monitoring cost? Are there any additional fees?
Are there any long-term contracts or commitments for professional alarm monitoring services?
Can I transfer my professional alarm monitoring service if I move to a new location?
Is professional alarm monitoring available 24/7?
Will the monitoring centre contact the authorities in case of an alarm?
Can I add additional sensors or devices to my security system with professional alarm monitoring?
What support is available if I have any issues or questions about my professional alarm monitoring system?
Will I be charged for false alarms?